Meet the Team


Bill & Belinda O'Brien

Bill and Belinda O'Brien have been the owners of Ultimate Hair since 1983. They have devoted their lives to ensuring customer satisfaction. Bill runs the shop with a gentle hand, not only taking care of his clients by keeping cold beverages, snacks and cable television on hand, but also treating his staff like family to ensure minimum turn over so that you (the client) can keep your stylist for a long time which will keep your hair consistant. He addresses customer concerns promptly and fairly which keeps a smile on the client's face. He's been known to crack a joke every now and then.

Belinda has over 30 years of experience in this industry, and if knowledge is power.....this woman has made "Ultimate Hair" an empire. She has traveled all over the United States, not only standing behind the chair, but also up on the platform. Belinda has had clients on the big screen and under bright lights, every client is treated like a celebrity in her chair. This woman has great passion for what she does, and it shows in her work. She has passed her knowledge onto her staff, and in a world where mediocrity has become the norm, it is not in her vocabulary. Belinda demands the best from herself and her staff, because that is what the client deserves.



Kerri Nokes - Office Manager/Sales Consultant

Kerri has over 30 years of customer service experience, and has spent the last 12 years at Ultimate Hair, where her main focus is on the client. She goes above and beyond the call of duty to ensure customer satisfaction. In an industry where some companies see the clients as a number, Kerri takes special care to treat each client as an individual. She is an expert in customizing hair replacements, so rest assured that when designing and ordering your hair from Kerri, it will look like you grew it out of your head....which is what we are here for!!



Michele Masser

Michele has been with ultimate hair for over 8 years. She is our go-to girl for trouble shooting and problem solving. She enjoys using her knowledge and tennessee charm to make you feel welcomed and reassured.




Stacy Drake

Stacy has had a successful career as a hair replacement specialist since 2003. She is a master artist of her industry. Stacy’s passion shows through her love of helping others feel and look their best.

"The meaning of life is to find your gift. The purpose of life is to give it away." -Pablo picasso





Kim Tellez

Kim has twenty years experience behind the chair, the last eight in the hair replacement industry. Her goal is to keep everyone beautiful, whether it’s old school classic or today’s edgy trends. She can make it happen, all the while smiling and laughing. Nothing touches your soul like sharing a good laugh.